Privacy Policy — cck333 Online Casino

Last Updated: 2 July 2026

1. Introduction

This Privacy Policy ("Policy") describes how cck333 ("cck333", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of users ("Player", "User", "you") who access or use the cck333 online gaming platform at cck333.app ("Platform", "Website", "Service").

cck333 is committed to protecting the privacy of every player. We operate in accordance with data protection principles that require us to process personal data lawfully, fairly, and transparently; to collect data only for specified, explicit, and legitimate purposes; and to retain data no longer than is necessary.

By registering an account on, depositing funds to, or otherwise using the cck333 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

If you do not agree with any part of this Policy, please do not use the cck333 platform and contact us at [email protected] to arrange account closure.

2. Data Controller

cck333 is the data controller responsible for the personal data collected and processed through the cck333 platform. As data controller, cck333 determines the purposes for which personal data is processed and the means by which it is processed.

For all privacy-related enquiries, data subject rights requests, or complaints, please contact our dedicated privacy team:

• Email: [email protected]
• Response time: Within 30 calendar days of receipt of a valid request
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

3. Data We Collect

cck333 collects the following categories of personal data from players. We collect only the data that is necessary for the purposes described in this Policy.

3.1 Registration and Identity Data

• Full legal name (as it appears on your National Identity Card or passport)
• Date of birth (to verify that you meet the 18+ age requirement)
• Registered mobile phone number in Bangladesh
• Email address
• Username and encrypted password
• Residential address in Bangladesh

3.2 Identity Verification (KYC) Data

• Copy of National Identity Card (NID) or valid passport (both sides)
• Proof of address document (utility bill, bank statement, or government-issued document)
• Photographs or selfies submitted for facial verification where required
• Evidence of payment method ownership (e.g., screenshot of bKash or Nagad account registered in your name)

3.3 Financial and Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (tokenised references only — full account numbers are never stored)
• Transaction history and account balance history
• Bonus and promotional credit records

3.4 Gaming and Behavioural Data

• Games played, bet amounts, win/loss outcomes, and session durations
• Sport and market selections in the cck333 sportsbook
• Responsible gaming tool settings (deposit limits, session timers, cooling-off periods, self-exclusion status)

3.5 Technical and Device Data

• IP address and approximate geographic location (city/region level)
• Device type, operating system, and browser version
• Session timestamps and login history
• Cookie identifiers and analytics tracking identifiers (see Section 11)

3.6 Communications Data

• Support ticket content and correspondence history
• Email and in-platform notification preferences
• Feedback and survey responses submitted voluntarily

4. How We Collect Data

cck333 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automatically: When you access or use the Platform, through cookies, session tracking, server logs, and analytics tools that record your interactions with the website.
• From payment processors: Payment partners such as bKash, Nagad, Rocket, and Upay may share transaction confirmation data with cck333 to reconcile your deposit and withdrawal records.
• From identity verification services: Where cck333 uses a third-party KYC provider to verify documents, that provider may share verification outcomes and identity data with cck333.
• From fraud prevention services: cck333 may receive data from third-party fraud and AML (anti-money laundering) screening services as part of its compliance obligations.

5. How We Use Your Data

The table below summarises the primary purposes for which cck333 processes your personal data:

cck333 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis.

6. Legal Basis for Processing

cck333 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract performance: Processing is necessary to perform the contract we have with you — i.e., to operate your cck333 account, process transactions, and deliver gaming services.
• Legal obligation: Processing is necessary for cck333 to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and financial record-keeping rules.
• Legitimate interest: Processing is necessary for cck333's legitimate business interests, such as fraud detection, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your rights and interests.
• Consent: Where cck333 relies on your consent (for example, to send optional marketing communications), you have the right to withdraw that consent at any time by contacting [email protected] or updating your notification preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Data Sharing

cck333 does not sell, rent, or trade your personal data. We share data only in the circumstances described below, and only to the extent necessary for the stated purpose.

7.1 Payment Processors

To process deposits and withdrawals, cck333 shares the minimum necessary transaction data with payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processors. These partners are contractually required to handle your data securely and may not use it for their own marketing purposes.

7.2 KYC and Identity Verification Providers

cck333 may use third-party identity verification and document authentication services to conduct KYC checks. These providers receive the identity documents you submit and return a verification outcome to cck333. They are bound by data processing agreements that restrict their use of your data.

7.3 Game Studios and Content Providers

Games on the cck333 platform are provided by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To deliver these games, technical session identifiers may be shared with the relevant game provider. These providers do not receive your full name, NID, or financial account details.

7.4 Fraud Prevention and AML Services

cck333 may share data with third-party fraud detection and anti-money laundering screening services as part of our compliance obligations. These services help us detect suspicious activity, prevent financial crime, and protect all players on the platform.

7.5 Legal and Regulatory Disclosures

cck333 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal process, or a court order. We will notify you of such disclosures where we are legally permitted to do so.

7.6 Business Transfers

In the event that cck333 undergoes a merger, acquisition, restructuring, or sale of all or part of its business, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity before your data is transferred.

8. International Data Transfers

Some of cck333's third-party service providers — including game studios, payment processors, and cloud infrastructure providers — may be located outside Bangladesh. Where personal data is transferred internationally, cck333 ensures that appropriate safeguards are in place, such as contractual data protection clauses equivalent to international standards, to protect your data to a level consistent with this Policy.

By using the cck333 platform, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh. cck333 takes reasonable steps to ensure that any cross-border transfer is handled securely and in accordance with applicable data protection principles.

9. Data Retention

cck333 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, to comply with AML and financial record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years following the completion of the KYC process, or longer where required by law.
• Transaction records: Retained for a minimum of 5 years following each transaction, in accordance with financial record-keeping requirements.
• Gaming session data: Retained for up to 3 years following each session for responsible gaming monitoring and dispute resolution purposes.
• Communications and support records: Retained for up to 3 years following the closure of each support ticket.
• Marketing consent records: Retained until you withdraw consent, plus 1 year to maintain a record of the withdrawal.
• Technical logs and cookies: Typically retained for between 30 days and 24 months depending on the specific log type and purpose.

When personal data is no longer required for any of the above purposes, cck333 will securely delete or irreversibly anonymise it. Anonymised data may be retained indefinitely for statistical and analytical purposes.

10. Security Measures

cck333 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:

• Encryption in transit: All data transmitted between your browser or app and the cck333 servers is protected by TLS 1.2 or higher (256-bit SSL).
• Encryption at rest: Sensitive data stored on cck333 servers — including KYC documents and payment identifiers — is encrypted using AES-256 encryption.
• Access controls: Access to personal data within cck333 is restricted on a need-to-know basis. Staff with access to personal data undergo background checks and regular privacy training.
• Two-factor authentication: cck333 supports and encourages players to enable two-factor authentication (2FA) on their accounts to prevent unauthorised access.
• Regular security audits: cck333's infrastructure undergoes periodic penetration testing and vulnerability assessments conducted by independent security professionals.
• Incident response: cck333 maintains a documented data breach response procedure. In the event of a breach that is likely to affect your rights, we will notify you without undue delay.

While cck333 takes all reasonable steps to protect your data, no digital system is entirely immune to risk. You are responsible for maintaining the security of your own cck333 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Cookies & Tracking Technologies

cck333 uses cookies and similar tracking technologies to operate the Platform, analyse usage, and — where you have given consent — deliver personalised content. The main categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. They cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how players navigate the Platform — including which pages are visited most frequently and where errors occur. This data helps cck333 improve the Platform experience.
• Functional cookies: Used to remember your preferences, such as your language settings and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
• Marketing cookies (opt-in only): Used to deliver relevant promotions and content based on your gaming preferences. These are only placed if you have given explicit consent. You may withdraw consent at any time by updating your cookie preferences or contacting [email protected].

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent core Platform functionality from working correctly. For more detailed information about the specific cookies in use, please contact our support team.

12. Your Privacy Rights

As a player on the cck333 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

• Right of access: You may request a copy of the personal data cck333 holds about you, together with information about how it is processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or completed. You may also update certain account details directly through your cck333 account settings.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no overriding legal obligation requires its retention. Note that data subject to AML and financial record-keeping obligations cannot be deleted before the applicable retention period expires.
• Right to restriction: You may request that cck333 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or on contract performance, you may request that cck333 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to processing based on legitimate interest — including profiling for direct marketing purposes — at any time. cck333 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

cck333 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive. In such cases, we will inform you before proceeding. We may need to verify your identity before fulfilling a data rights request to ensure we do not disclose data to an unauthorised party.

13. Minors

The cck333 platform is strictly for adults aged 18 years and above. cck333 does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on the cck333 platform or submitted personal data to us, please contact us immediately at [email protected]. We will investigate and, where confirmed, delete the minor's data and close the associated account without delay.

cck333 employs age verification as part of the KYC process to minimise the risk of underage access. If age verification cannot be completed satisfactorily, the account will be suspended pending further verification or closed.

14. Third-Party Links

The cck333 platform may contain references to game providers and payment partners. cck333 is not responsible for the privacy practices of any third-party organisations. This Privacy Policy applies solely to data collected and processed by cck333 through the cck333 platform. We encourage you to review the privacy policies of any third-party services you interact with independently of cck333.

15. Policy Amendments

cck333 reserves the right to update this Privacy Policy at any time. Where changes are material — such as new categories of data being collected, new sharing arrangements, or changes to your rights — we will provide advance notice by email to your registered address or by a prominent notice on the Platform prior to the changes taking effect.

For minor or administrative changes, the updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the cck333 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how your data is being handled.

16. Contact

For all privacy-related enquiries, data subject rights requests, or complaints relating to how cck333 handles your personal data, please contact our privacy team using the details below:

• Email: [email protected]
• Subject line for data requests: "Data Rights Request"
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response target: Within 30 calendar days for data rights requests; within 2 hours for general support enquiries during peak BST hours

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction. cck333 will cooperate fully with any such investigation.

For additional information on your rights as a player, including responsible gaming tools and account management, please visit our Responsible Gaming page or review our Terms & Conditions.